Refund policy

At Give Back Snacks, we take pride in the quality of our freeze-dried fruit snacks. Because our products are food, we can't accept returns once an order has shipped, for health and safety reasons.

Damaged, incorrect, or missing items

If your order arrives damaged, incorrect, or incomplete, email us within 7 days of delivery at support@givebacksnacks.us. Please include your order number and a photo of the issue, and we'll send a replacement or issue a refund.

Subscriptions

Subscription renewal orders follow the same policy. To skip, pause, or cancel an upcoming order, see our Cancellation policy.

Refunds

Refunds go back to your original payment method. Please allow 5–10 business days for the refund to show up, depending on your bank or card provider.

We want every customer to enjoy their snacks. If you ever have an issue with your order, reach out and we'll make it right.